tips Archive

Calming Conversations: Top Tips for Talking to Emotionally Upset Patients Effectively

  Communicating with people whose emotions have become uncontrollable is hard work, yet it is a situation which medical staffers encounter all the time. We have come a long way from the caricature heartlessness of former years, but it is still easy for a hard-pressed professional, who is probably tired and may be emotional themselves,

Room for Improvement: Communication Skills for Healthcare Professionals Who Think They Don’t Need Them

A successful therapeutic approach entails more than just diagnosing and curing disease. Numerous studies have shown that good doctor-patient communication skills not only improve patient satisfaction but also their outcomes. So is it possible for doctors to strengthen their “bedside manner”? The answer is yes. Whatever area of healthcare you practice in, if you develop